General Terms and Conditions (GTC) for the painter configurator

1. Contract subject matter

1.1.brickit AG (hereinafter referred to as "brickit") operates a web-based software (hereinafter referred to as "application") for the mediation of orders (hereinafter referred to as "contract") between providers of craft services (hereinafter referred to as "provider") and clients (hereinafter referred to as "client").

1.2.The application is aimed at private and business customers based in Switzerland.

1.3.As the operator of the application, brickit arranges individual contracts between the client and the provider. brickit does not act as a representative of the client or the provider, but as a broker. Contracts mediated and concluded via the application are concluded exclusively between the customer and the provider. brickit is not a contracting party.

1.4.These General Terms and Conditions (GTC) govern the relationship between brickit and client as well as between brickit and provider.

2. Access to the Application for Providers

2.1.Access to the application for providers can be requested via the registration form on the website www.brickit.ch. Each registration request is individually checked by brickit.

2.2.Access to the Application is granted to the Provider, provided that brickit grants the authorisation and that there is a written signed contract between Provider and brickit.

2.3.There is no entitlement to authorisation for the application for providers.

3. Access to the Application for Clients

3.1.The application is generally available to all clients who are looking for craft services in Switzerland.

3.2.Customers obtain access to the services of the respective provider via app.brickit.ch/“Supplier name”.

3.3.Customers do not need a user profile for the use of brickit services, but must identify themselves. Before sending the order, at least the name, address, telephone number and e-mail address must be provided. Business customers must also provide their VAT identification number (UID number).

4. Blocking access to the application

4.1.brickit is entitled at any time to block the customer or provider access to the services of the application in whole or in part without prior notice.

4.2.Especially for important reasons, such as:

• 4.2.1.Violating the GTC or applicable law
• 4.2.2.Suspicion of abusive or fraudulent use
• 4.2.3.unpaid or disputed claims
• 4.2.4.administrative or judicial orders

5. Processing of orders / conclusion of the contract

5.1.The application offers a standardized configurator for the services of the providers, which supports the process of offering and termination.

5.2.As part of the configuration, all factors necessary for the price determination and the correct implementation of the order are queried. This includes details such as the scope of the work, specific requirements, material requirements and location.

5.3.The client selects the provider and configures the desired service independently via the configurator using factors.

5.5.If the information provided is not sufficient to create a binding offer, the prize sum will be supplemented with the prefix “ab”. This applies in particular in the following cases:

• 5.5.1.If the client expresses uncertainty at a certain factor by clicking on the “Insecure” button and uploading an image.
• 5.5.2.If specific material requirements are expressed which cannot be calculated via the calculator.

5.6.After configuration, clients select personal desired dates from the availabilities provided in advance by the provider and send the order. By sending the order, the customer accepts the offer under these conditions.

5.7.After sending the order, clients receive a personal link via e-mail, via which they can access the order details and view the status of the order processing.

5.8.The provider will be informed by e-mail about the order receipt. In addition to the identification data (section 3.3), the provider sees all the information provided by the customer. The provider has the opportunity to accept or reject the order from brickit.

5.9.As soon as the provider accepts the order by clicking on the button provided for this purpose, the identification data of the customer (paragraph 3.3) will be made available on the application.

5.10.If the supplier refuses the contract, he must provide a justification. The client will be notified of the rejection by e-mail.

5.11.The provider has the obligation to check on the basis of the uploaded photos and the information provided, whether all details have been correctly recorded. In the event of misstatements, the provider may make adjustments to the order in consultation with the client.

5.12.Any changes to the order must be communicated clearly and in writing to the customer. In the event of a subsequent change by the provider, the customer has the opportunity to cancel the order.

5.13.In any case, customers will be informed by e-mail that the configuration has been adapted.

5.14.The provider determines the final execution date from the specified desired dates and presses the order on the application.

5.15.With the confirmation by the provider, the contract between the provider and the customer is legally valid. From this point on, both parties are bound by the agreed services.

6. Rights and obligations of brickit

6.1.brickit strives to make the application available around the clock, seven days a week (including public holidays). Exceptions apply to announced maintenance windows and force majeure:

• 6.1.1.Insofar as the provision of services becomes impossible due to circumstances that brickit is not responsible for, the corresponding obligation is deemed to have expired.
• 6.1.2.In the case of bilateral contracts, brickit is liable in such a case for consideration already received from unjust enrichment, but loses the right to counterclaims that have not yet been met.
• 6.1.3.This does not apply if the risk has already passed to the creditor prior to fulfillment according to statutory provisions or due to the content of the contract.

6.2.Minimum availability of the application is not guaranteed.

6.3.In case of technical problems with the access or use of the application, brickit will provide appropriate support to ensure proper use of the application.

6.4.brickit is entitled to involve support partners for the provision of services.

7. Rights and obligations of the provider

7.1.The provider must accept the order within 24 hours. Otherwise, the offer will be forfeited. brickit reserves the right to forward the order to another provider, provided that the client agrees.

7.2.The provider undertakes to comply with the rules and standards recognized for its industry regarding the procedure for the provision of services and quality of work results and to carry them out by trained personnel.

7.3.The provider undertakes to continuously review its prices and, if necessary, adjust them. brickit declines all liability for wrong prices.

7.4.Prices must be within an industry standard.

7.5.The provider undertakes to keep his available dates on the application always up-to-date.

7.6.Should there be discrepancies between the configuration of the order and the actual circumstances on site, the provider bears the corresponding risks. The Provider undertakes to check each order during the checking of the order (paragraph 5.9) and before the execution of the order on site. The provider is obliged to inform the client of any deviations from the order before the start of the work.

7.7.The provider undertakes to be able to prove their release by the client in writing in the event of additional costs.

8. Rights and obligations of the contracting entity

8.1.The customer is obliged to record all information in connection with an order truthfully and completely on the application.

8.2.The client acts as a client and has to fulfill all resulting obligations (e.g. notification of defects). brickit recommends the client to conclude a builder liability insurance.

8.3.The customer is obliged to keep the personal identification features for access to the application confidential and to protect these as well as mobile phone, tablet, PC etc. appropriately against misuse by unauthorized persons. If there is legitimate reason to assume that unauthorized third parties have acquired knowledge of personal identification features or if the customer loses an above-mentioned mobile device, the customer is obliged to inform brickit immediately.

9. Fees and billing

9.1.The fees for providers are charged by brickit monthly. A payment period of 20 days applies.

9.2.The fee becomes due as soon as the provider accepts the order from brickit (clause 5.9), regardless of whether the contract is actually concluded between the provider and the customer or whether the customer makes the payment.

9.3.The calculation basis is the price at the time of the order confirmation by the provider (section 5.11), excluding VAT and without discounts, if a contract is concluded.

9.4.If no contract is concluded, the price at which the provider has expressed his interest (paragraph 5.8), also excluding VAT and without discounts, is the basis for calculation instead.

9.5.The use of the application is free of charge for clients.

10. Invoicing and payment

10.1.Invoicing and debt collection for orders in accordance with these GTC are the responsibility of the provider. The provider makes the invoice for the services provided directly to the customer.

11. Guarantee (guarantee) and liability

11.1.brickit assumes no warranty or liability for the quality or freedom from defects of the services provided by the providers. Responsibility for the enforcement of claims lies with the Parties.

12. Liability

12.1.brickit assumes no liability for deviations arising from the use of the configurator and is not responsible for the resulting costs or consequences.

12.2.brickit excludes any liability in relation to the use of the Application, as far as the law permits. Liability for auxiliary persons is excluded as far as legally permissible.

13. Rights relating to the Application

13.1.brickit owns all rights to the Application as well as to the related services, the underlying software, documentation, applications and content that brickit creates, edits or makes available to the Provider (e.g. copyright and trademark rights).

13.2.brickit reserves the right to extend the application at any time and to integrate new functions or services.

14. Integration of customer reviews and comments

14.1.The application can display reviews and comments from Google (Google Reviews) about the respective providers. This content comes directly from Google and is integrated by an interface. brickit does not edit, review or modify the displayed reviews.

14.2.The copyrights of the displayed comments and reviews lie with the respective authors or Google. By publishing a review on Google, the authors declare their consent to public communication. brickit assumes no responsibility for the correctness, completeness or timeliness of the content.

14.3.brickit excludes all liability for the reviews and comments displayed on the application. In particular, brickit is not liable for incomplete, erroneous or misleading content or resulting damages.

15. Contract duration and termination

15.1.The contract for the use of the application begins with the signing of the contract after registration by the provider (section 2.2.) or with the sending of an order by the client (section 5.6).

15.2.The provider and brickit can terminate the contractual relationship at the end of each month.

15.3.brickit expressly reserves the right to extraordinary termination in the event of an important reason. An important reason is in particular:

• 15.3.1.repeated complaints from clients.
• 15.3.2.repeated failure to comply with the obligations of the provider.
• 15.3.3.Non-compliance with payment deadlines for the use of the Application.
• 15.3.4.Non-compliance with GTC.

16. Amendments to these General Terms and Conditions

16.1.brickit reserves the right to change these GTC. brickit is obliged to inform the provider at least 60 days before the change takes effect by e-mail to the address stored in the user account and to provide the changed GTC.

16.2.If the provider objects to the amended GTC, this shall be deemed to be termination of the contract upon expiry of the contract period.

16.3.If the provider uses the application without reservation after notification of the changed GTC, this shall be deemed to be acceptance of the changed GTC.

17. Legal consequences for breaches of duty

17.1.In the event of violations of these GTC or legal provisions, brickit reserves the right to block access to the Application and to initiate legal action. Clients are liable for damages caused by their misconduct.

18. Place of jurisdiction and applicable law

18.1.Any disputes in connection with the present contractual relationship and the use of the application are subject to Swiss law. The exclusive place of jurisdiction is Rotkreuz, Canton of Zug, Switzerland.

18.2.For questions of interpretation between the different-language versions of these GTC, the German-language version is decisive.

Last Updated: 18.08.2026